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🛡️ Hibajee 23 – Responsible Gaming Is Our Top Priority 🔞 18+ Adults Only ⏸️ At Any Time Take a Break – Cooling-off tool always available 💬 Need Help? Help Center Welcome 🎯 Gaming is for entertainment – Not a way to earn money 🛡️ Hibajee 23 – Responsible Gaming Is Our Top Priority 🔞 18+ Adults Only ⏸️ At Any Time Take a Break – Cooling-off tool always available 💬 Need Help? Help Center Welcome 🎯 Gaming is for entertainment – Not a way to earn money
🛡️ Our Commitment

Hibajee 23 Responsible Gaming – Safe & Healthy Gaming Is Our Commitment

Gaming should be an enjoyable experience – never a source of stress or worry. At Hibajee 23, we want you to stay in control at all times. This page provides all the support and tools you need, available in Bangla.

💡
Keep in Mind: Betting is a form of entertainment. Never play in an attempt to recover losses or to solve financial problems.
Get Help Create Account
18+
Minimum Age Requirement Strictly Enforced
24/7
Support & Assistance Services Active
6
Responsible Gaming Protection Tools
5 Minutes
Time Required to Activate Self-Exclusion

Responsible Gaming Tools

Six simple ways to stay in control of your gaming experience at Hibajee 23

💰 Budget 📊
Deposit Limit

Set a maximum deposit limit — daily, weekly, or monthly. Once activated, it takes effect immediately.

⏱️ Time 🕐
Session Time Limit

Decide in advance how long you'll play in a single session. You'll receive an automatic alert when your time is up.

🔢 Bet 🎯
Betting Limit

Set a maximum limit on single bets. This helps prevent large, impulsive wagers.

⏸️ Break 🌙
Cooling-Off Period

Temporarily suspend your account for anywhere between 24 hours and 30 days. You will not be able to log in during this period.

🚪 Exclusion 🛑
Self-Exclusion

Close your account for 6 months to 5 years, or permanently. This decision is not easily reversed.

📊 History 📋
Activity Review

View your complete betting and transaction history. It helps you understand your own spending patterns.

How to Use the Tools

Step-by-step instructions for activating each responsible gaming tool

⚙️
Go to Settings
Click your profile icon in the top-right corner and select "Settings".
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Open the Responsible Gaming Tab
From the left menu in Settings, navigate to the "Responsible Gaming" section.
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Choose Your Preferred Tool
Choose whichever option suits you – Deposit Limit, Session Limit, Cooling-Off, or Self-Exclusion.
🔢
Set an amount or duration
Set limits that work for you — choose amounts you can realistically stick to.
✅
Confirm
Confirm with your OTP or password. The limit will take effect immediately.
📧
You will receive a confirmation email
A confirmation of the change will be sent to your registered email address.

Healthy Gaming Budget Planner

A helpful guide on how much you should spend on gaming each month

Ratio of Monthly Income
1% or Less
Safe
A portion of your entertainment budget
Maximum 20%
Safe
Single Bet Size
5% of total budget
Safe
Chasing Losses
Never
Take a Break
Borrowing to Play
Strictly Prohibited
Never
Continuous Play Duration
Maximum 2 Hours
Warning
Daily Betting Frequency
2–3 times a week
Safe

Recognising the Warning Signs

These signs indicate that gaming may be getting out of control

Chasing Lost Money: You find yourself thinking about placing bigger bets to chase losses.
Exceeding your budget: You keep making deposits beyond your set limit.
Hiding It from Family & Friends: You're hiding your gaming activity from the people close to you.
Loss of Focus on Other Activities: You're prioritising gaming over work, studies, or family.
Financial strain building up: You keep playing even when you don't have enough money for everyday essentials.
Mood depending on gaming: You feel great when you win, but experience unusual restlessness when you lose or can't play.
Borrowing to Play: You are betting with money borrowed from friends, family, or a financial institution.
Inability to Stop: You want to cut back or stop gaming but find yourself unable to.

Check Yourself

Answer the following questions honestly to assess your gaming habits

1 Did you spend more on gaming than your set budget last month?
2 Do you place bigger bets to chase your losses?
3 Have family or friends expressed concern about your gaming?

Why Responsible Play Matters

At Hibajee 23, we believe gaming can be a healthy form of entertainment – as long as it's done the right way. Responsible Gaming Responsible gaming isn't just about protecting yourself — it's also a responsibility toward your family and loved ones. As online betting continues to grow in popularity in Bangladesh, awareness is more important than ever.

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Know the Facts: Most people game for entertainment and enjoy it without any issues. However, a small number may run into difficulties – staying aware in advance can help you avoid them.

Hibajee 23's Responsible Gaming Philosophy

We treat every user as a capable adult who can make their own decisions. But we also have a responsibility — to ensure that the environment you play in is safe and supportive. That's why Hibajee 23 offers multiple tools for responsible gaming.

Gaming addiction is a real issue that can affect anyone. Recognising the signs and seeking help early is the most effective way to overcome it.

How to Play Safely

  • Set a budget in advance: Before you start playing, decide how much you're willing to spend this month – and stick to it.
  • Set a time limit: Avoid long uninterrupted sessions – take regular breaks.
  • Stay Calm: Avoid betting when you're feeling angry, frustrated, or under stress.
  • Accept Losses as Part of the Game: Gaming has its wins and losses. Always play prepared to lose.
  • Don't Fall Asleep With Your Account Logged In: Log out of your account before going to bed at night.
  • Manage App Notifications: Turn off excessive notifications that keep pulling you back to the platform.

Help Your Loved One

If you think someone close to you is struggling with a gaming problem, talk to them with empathy rather than anger or blame. Encourage them to seek Help Center Encourage them to reach out, or you can contact Hibajee 23 support directly on their behalf as a third party.

Details of Each Tool

How it works and when to use it

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Deposit Limit

Restricts how much BDT you can deposit within a specified period.

  • 1.Settings → Responsible Gaming
  • 2.Select Deposit Limit
  • 3.Choose Daily / Weekly / Monthly
  • 4.Save with Amount
⏱️
Session Time Limit

Controls the maximum amount of time you can spend playing per session.

  • 1.Settings → Session Limit
  • 2.Set a Time Period
  • 3.You'll Receive an Alert When Time Is Up
  • 4.An auto-logout option is also available
🌙
Cooling-Off Period

Take a temporary break. All betting will be completely paused during this time.

  • 1.Settings → Take a Break
  • 2.24 hours / 7 days / 30 days
  • 3.Enter Reason (Optional)
  • 4.Takes Effect Immediately
🛑
Self-Exclusion

Take a long-term or permanent break from gaming.

  • 1.Settings → Self-Exclusion
  • 2.Select Duration (6 Months–Permanent)
  • 3.Confirmation from Support
  • 4.Cannot Be Unlocked Before the Period Ends
📊
Spend Tracker

View monthly spending graphs and statistics to understand your patterns.

  • 1.Account → Transaction History
  • 2.Select Spending Report
  • 3.View Monthly Analytics
  • 4.Download as CSV
🔔
Reality Check

Automatic reminders at set intervals to help you stay aware.

  • 1.Settings → Reality Check
  • 2.Set a Break Period
  • 3.Session info will appear in a popup
  • 4.You will be asked whether you want to continue

FAQs

Most Frequently Asked Questions About Cricket Betting & Account Issues

When starting out with cricket betting, it's best to pick simpler markets first. Here's a step-by-step guide:

Best Markets for Beginners:

🏆 Match Winner: The simplest market. Just pick which team will win. In Test matches, a draw is also an option.

🏏 Top Batsman: Which batsman will score the most runs in the match.

🎯 Total Runs Over/Under: Whether the total runs in an innings will be over or under a set number.

Steps to Place a Bet:
1. Go to Sports Events and select Cricket.
2. Click on your preferred match.
3. Select a market and click on an outcome to add it to your Betslip.
4. Enter Your Stake (Bet Amount).
5. Review the potential payout and confirm with "Place Bet".

Responsible Gaming Tip: Start small the first time. Once you understand the odds, gradually explore more markets.

Below are some common reasons your account may be locked, along with how to resolve each one:

Reason 1: Repeated Incorrect Password Attempts
Entering the wrong password 5 times in a row will automatically lock your account for 30 minutes.
Solution: Wait 30 minutes or reset your password using "Forgot Password".

Reason 2: Security Alert
If a login attempt is made from an unusual location or device, your account may be temporarily locked as a security precaution.
Solution: A verification link will be sent to your registered email. Click the link to unlock your account.

Reason 3: Incomplete KYC
Failure to complete KYC verification within the required timeframe may result in restricted transactions or limited account access.
Solution: Contact support to submit your KYC documents.

Reason 4: You Activated Self-Exclusion
You may have previously closed your account using a Responsible Gaming tool.
Solution: Your account cannot be reopened until the period expires.

Reason 5: Suspected Rule Violation
If unusual activity is detected, your account may be temporarily suspended pending investigation.
Solution: Help Center Reach out via live chat. Issues are typically resolved within 24 hours.
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Stay in Control — Play for Fun

Hibajee 23 is here for you. You don't have to face problems alone – our support team is always ready to help.

Get Help Get Started Safely
✓ 6 Protection Tools
✓ 24/7 Bangla Support
✓ Instant Limit Setting
✓ Privacy Protected
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