Hibajee 23 Privacy Policy – Our Commitment to Protecting Your Data

Hibajee 23 collects certain information in order to provide its services. Details are outlined below:

What You Provide Directly:

• Identity Information: Full name, date of birth, and nationality.
• Contact Information: Email address, mobile number.
• Payment Information: bKash/Nagad/Rocket number, bank account details (for withdrawals).
• Verification Documents: Copy of NID, passport, or driving license (required for KYC verification).

Automatically Collected Data:

• Log Data: IP address, login/logout times, browser type.
• Device Information: Operating system, screen resolution, and app version.
• Usage Data: Pages visited, time spent, and games played.
• Cookie Data: Cookies that store session data and user preferences.

Hibajee 23 collects information only for specific purposes. No data is collected without a clear reason:

• Account Management: For registration, login, profile updates, and account verification.
• Payment Processing: For processing deposits, withdrawals, and transaction verification.
• Legal Obligations: To comply with Anti-Money Laundering (AML) and KYC regulations.
• Security: To prevent fraud, block unauthorised access, and protect your account.
• Service Improvement: Usage pattern analysis to improve the platform experience.
• Support: To access your account details and resolve your issue as quickly as possible.
• Marketing (Optional): To send you relevant offers and promotions, with your consent.

Hibajee 23 uses your information on the following grounds:

• Where necessary to fulfil our agreement with you (e.g., payment processing).
• To comply with legal obligations.
• To protect Hibajee 23's legitimate business interests, in ways that do not infringe on your rights.
• When you have given explicit consent (e.g., for marketing emails).

Hibajee 23 does not sell your data. However, it may be shared with third parties in the following limited circumstances:

• Payment Processor: bKash, Nagad, Rocket, and bank transfers — for payment verification only. These providers receive only the payment data necessary to process your transaction.
• KYC Verification Service: Registered third-party verification providers for identity confirmation.
• Legal Authorities: Mandatory when required by court order or government investigation.
• Game Provider: Session data only, applicable to Live Casino or specific games.

Hibajee 23 uses industry-leading technology to keep your data safe:

• Transfer Encryption: All data transfers are encrypted with SSL/TLS 256-bit.
• Storage Encryption: Sensitive data stored in the database is encrypted with AES-256.
• Access Control: Only authorised staff may access data, and only to the extent required.
• Regular Audits: Third-party security experts conduct regular system audits.
• Incident Response: In the event of a security incident, affected users will be notified within 72 hours.

Hibajee 23 uses cookies on its website. Cookies are small text files stored in your browser.

You can disable cookies in your browser settings, though doing so may affect certain features of the site.

Under GDPR and international privacy laws, you have the following rights:

Hibajee 23 does not retain any data beyond the period for which it is needed:

• Active Account: All data is retained for as long as your account remains active.
• After Account Closure: Transaction data is retained for 5 years in accordance with AML regulations, after which it is deleted.
• KYC Documents: May be retained for up to 5 years in accordance with legal obligations.
• Marketing Data: If you withdraw your consent, your data will be deleted immediately.
• Backup: Data in backups is typically deleted within 90 days.

Hibajee 23 strictly does not provide services to anyone under the age of 18. Should an underage account be detected for any reason, it will be suspended immediately and all associated data will be permanently deleted.

If you become aware that a minor in your family is using Hibajee 23, please contact our support team immediately.

Hibajee 23 may update this Privacy Policy when necessary. In the event of changes:

• For significant changes, you will be notified by email at least 14 days in advance.
• The "Last Updated" date at the top of this page will always reflect the most recent revision.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

For any privacy-related questions, requests, or complaints:

• Email: privacy@hibajee23.net (dedicated privacy contact)
• General Support: support@hibajee23.net or Help Center
• Response Time: 30 days for privacy requests; 72 hours for urgent matters.